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We stand behind our products and guarantee your satisfaction.
If for any reason you are not entirely satisfied with your online purchase and wish to return it for a full refund*, please ensure that the goods are returned in perfect saleable condition, in their original packaging, and with your invoice as proof of purchase within 14 days of receipt to:
Returns at Letterink Co Online,
14912 88A Ave
Surrey, BC V3R 6Y5
We will issue a full refund to the card used when placing an order, including any delivery charges. Please allow up to 10 working days for a full refund from the date we receive the goods.
Free Returns Process
Please follow the steps below:
- Contact us at [email protected] with your order number and items you would like to return.
- We will find the closest return shipping outlet for you and send you instructions for that carrier within 24 hours.
- Drop the package off and select that the Letterink will pay all fees.
We would love to answer any questions you have, just drop us a line below.